Accounting for e-commerce

This means you charge VAT on your products/services, file VAT returns every 3 months, and display your VAT ID on invoices and your website. Specific invoicing requirements may apply depending on your industry.

It's crucial to use this unique number when communicating with customers and suppliers.
Depending on the legal entity there are a few other administrative issues to take care of.  A sole proprietorship, the administration burden is slightly lower than a BV.
When starting a business, you'll receive a VAT identification number (btw-id) from the Tax Administration.  Your VAT number, officially called the VAT identification number, indicates that you're a registered VAT entrepreneur.
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Certain goods and services are exempt from VAT, meaning you neither pay nor deduct VAT. You can't claim refunds for VAT related to exempted items. Exemptions include:
Sale or rental of old immovable property
Education and healthcare
Sports, cultural, and financial services
Patent
Childcare and care services
Fundraising activities
Read about VAT on kvk site
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The Netherlands Tax Administration (Belastingdienst) imposes requirements on the records you keep. Your Dutch ecommerce business should keep an orderly accounting and the books should be kept at least 7 years.

Requirements for your business records

Invoices
Transaction statements
Time Traking records
Travel records for car and/or public transport
Business correspondence such as letters, emails, quotations, contracts, brochures, and faxes
Cash flow records
Contracts and correspondence with clients and suppliers
Travel records for car and/or public transport
Taxes, both VAT and income tax
In a Dutch BV you will need to submit an annual corporate income tax return. This is usually done by an accountant. Based on this it will be determined how much corporate tax you need to pay. If you are not running a profit yet, you will still need to file for this tax return.
The accountant will draft a annual financial report (annual accounts). You will check this and afterwards this will be deposited at the chamber of commerce. Failing in doing so can lead to extended personal liability for the company's actions, so it is crucial to do this.
Optionally, in case you have one or more employees on the payroll, you will need to register as an employer and keep a salary administration.

Payment Solutions

To make sure people have a good time on your website and buy things, it's important to let them pay in ways they like. By offering different payment options you can make it easier for people to buy things from your website in the Netherlands.
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iDeal
In the Netherlands, most people use a payment method called iDeal, which is like a debit card. It's cheaper for you, the store owner, compared to credit cards.
Know iDeal
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Mollie
This payment gateway sends registrants to a secure page at Mollie.com for payment processing. It handles online and in-person payments, subscriptions, financing, reconciliation, and fraud prevention.
Know Mollie
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Klarna
Klarna offer to your customers a buy now, pay later (BNPL) service
Know Klarna
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* site in dutch
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Buckaroo
Buckaroo has Pay by Bank, a new payment method in the Netherlands. It's a cheaper option than iDEAL.
Know Buckaroo
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Adyen
Adyen is a global payment company that helps businesses accept payments worldwide.
Know Adyen
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Small Businesses Scheme (Kleineondernemersregeling or KOR)
The Small Businesses Scheme in the Netherlands is for businesses with a turnover below €20,000.
If you qualify, you don't have to pay or report VAT. You need to apply to the Dutch Belastingdienst to use this scheme.
The KOR is based on your total sales, including VAT, but certain types of sales, like medical services or sports services, don't count toward the limit.
Keep in mind, though, you still need to file and pay other taxes, like income tax, on time.
With the KOR you don't need to send invoices, but you can if you want. If you do, don't mention VAT percentage or amount. Instead, include "factuur vrijgesteld van OB o.g.v. artikel 25 Wet OB" (invoice exempt from VAT under Article 25 of the Turnover Tax Act). With the KOR, you're exempt from standard invoice requirements.
Learn more about KOR
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Keep in mind

Avoid False Self-employment

In the Netherlands, it's important for freelancers, self-employed professionals, and their clients to ensure their agreement isn't considered employment under the Employment Relationships Deregulation Act (Wet deregulering beoordeling arbeidsrelaties, wet DBA).

Learn about False Self-employment
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Both contractors and clients must determine if their arrangement constitutes employment or self-employment to prevent false self-employment.  This can result in tax issues and loss of benefits. Both parties share responsibility for ensuring correct classification.

Check the Employment Status Checker
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Model Agreements

Model agreements are tools for clients and contractors in the Netherlands to ensure their business relationship is not mistaken for false self-employment. These agreements, provided by the Dutch Tax and Customs Administration, offer standard templates for different types of arrangements:
General model agreements: suitable for most non-employment business relationships.
Sector or profession-specific model agreements: tailored for specific industry standards or conditions.
If these model agreements don't suit, parties can create their own and have it assessed by the Tax and Customs Administration. Intermediaries must also adhere to the DBA Act and can use mediation or intermediation model agreements. If clients and contractors reach an agreement independently, they must use the appropriate standard model agreement for their activities.
Check if you need a Model Agreement
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Are you importing or exporting goods through your website?

Answers to the burning questions in your mind.

Inscribe your business IOSS

IOSS (Import One Stop Shop) is a system introduced in 2021 for importing goods into the EU. It simplifies the process for sellers by allowing them to declare and pay VAT on their goods through a single portal. This benefits buyers, who only need to pay VAT at the time of purchase and avoid additional fees upon delivery. If a seller isn't registered with IOSS, buyers may have to cover VAT and customs clearance fees charged by carriers during EU imports.

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Deliver goods from outside the EU

If you run an online store importing goods from China to deliver to private individuals in a EU country,  you calculate and declare VAT in the destination EU country. You can simplify this process using the Import Regulation's one-stop system. If trading via a platform, follow specific guidelines. Certain customers, like private individuals or certain types of entrepreneurs, may not need to file a VAT return unless their purchases exceed a threshold amount. If so, the Import Scheme cannot be used.

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Deliver goods within the EU

If you supply goods to another EU country and your customers don't file a VAT return, such as selling via a webshop to private individuals in Germany, you may need to charge VAT based on the destination country's rate.

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Provide services to private individuals within the EU

You often have to charge the VAT of the EU country where you provide your services. You can declare the VAT in a simplified way via the IOSS.

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Have a digital platform or trade via a digital platform?

Depends on that the platform use the Union or Import Regulations or not, then the Dutch rules for invoicing apply and not the rules of the country where delivery takes place. This means that the platform does not have to issue an invoice for VAT or it has to.

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Small Businesses Scheme (Kleineondernemersregeling or KOR)
The Small Businesses Scheme in the Netherlands is for businesses with a turnover below €20,000.
If you qualify, you don't have to pay or report VAT. You need to apply to the Dutch Belastingdienst to use this scheme.
The KOR is based on your total sales, including VAT, but certain types of sales, like medical services or sports services, don't count toward the limit.
Keep in mind, though, you still need to file and pay other taxes, like income tax, on time.
With the KOR you don't need to send invoices, but you can if you want. If you do, don't mention VAT percentage or amount. Instead, include "factuur vrijgesteld van OB o.g.v. artikel 25 Wet OB" (invoice exempt from VAT under Article 25 of the Turnover Tax Act). With the KOR, you're exempt from standard invoice requirements.
Learn more about KOR
go to page arrow black
Keep in mind

Avoid False Self-employment

In the Netherlands, it's important for freelancers, self-employed professionals, and their clients to ensure their agreement isn't considered employment under the Employment Relationships Deregulation Act (Wet deregulering beoordeling arbeidsrelaties, wet DBA).

Learn about False Self-employment
go to page arrow black

Both contractors and clients must determine if their arrangement constitutes employment or self-employment to prevent false self-employment.  This can result in tax issues and loss of benefits. Both parties share responsibility for ensuring correct classification.

Check the Employment Status Checker
go to page arrow whitego to page arrow white

Model Agreements

Model agreements are tools for clients and contractors in the Netherlands to ensure their business relationship is not mistaken for false self-employment. These agreements, provided by the Dutch Tax and Customs Administration, offer standard templates for different types of arrangements:
General model agreements: suitable for most non-employment business relationships.
Sector or profession-specific model agreements: tailored for specific industry standards or conditions.
If these model agreements don't suit, parties can create their own and have it assessed by the Tax and Customs Administration. Intermediaries must also adhere to the DBA Act and can use mediation or intermediation model agreements. If clients and contractors reach an agreement independently, they must use the appropriate standard model agreement for their activities.
Check if you need a Model Agreement
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